Process Capability : Batch specific certificate of analysis on every shipment, covering HPLC purity, assay, water content and residual solvents. Material sourced from production sites certified to FSSC 22000, ISO 22000, cGMP and HACCP. Independent third party laboratory verification arranged on request before order confirmation. Specification sheets, MSDS and storage and handling guidance supplied with every quotation.
After-sale Service : Documentation support through to customs clearance, including certificate of origin, health certificate and commercial invoice legalisation. Retained samples held against every batch shipped. Material that does not meet the stated specification on arrival is resolved by replacement or refund.